🔁 Returns & Exchanges

At Gym and Ride Clothing, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to make the return or exchange process as smooth as possible.

🔁 Eligibility for Returns

  • Items must be returned within 14 days of delivery.

  • Products must be unworn, unwashed, and in original condition with all tags attached.

  • Sale items, undergarments, and gift cards are final sale and not eligible for return or exchange.

🔄 Exchange Policy

  • We offer free size exchanges (within Australia) on eligible items.

  • To exchange an item, email us with your order number and requested size, and we’ll confirm availability before proceeding.

📝 How to Request a Return

  1. Email our support team at support@gymandride.com with:

    • Your full name

    • Order number

    • Reason for return

  2. Our team will respond with return instructions and a return address.

  3. Once we receive and inspect the returned item, we’ll issue a refund or exchange, as requested.

💸 Refunds

  • Approved refunds will be processed to the original payment method within 5–7 business days of receiving your return.

  • Shipping fees are non-refundable.

📦 Return Shipping

  • Return shipping costs are the responsibility of the customer, unless the item is faulty or an incorrect item was sent.

  • We recommend using a trackable shipping method to ensure your return reaches us safely.

📍 Need Help?

If you have any questions regarding our policy, feel free to contact us at:
📧 support@gymandride.com